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the restaurant of the future?



Consumer demands for convenience and seamless digital experiences are on the rise, accelerated by the Covid-19 pandemic from 2020 to 2023. How can restaurants elevate customer experiences to be successful within the next-generation guests?



The next-generation customer is technologically savvy, connected, and expecting concierge-level service around every corner.


By bringing responsive, integrated digital experiences to each of these phases of interaction, a restaurant can build deeper relationships with more customers.


Restaurant brands who succeed in this transformation will understand their customers, capitalize on digital technology options and analytics, and seize upon the opportunity to engage customers in a highly personalized way.


Doing this well can have tremendous impacts in driving increased dining frequency, check size, customer conversion, and loyalty.



we provide end-to-end online ordering and table reservation solutions for restaurants with zero commissions


click here for live demo

F&B digital adoption vs 3rd party ordering platforms



  • Drive direct orders via multiple online channels.
  • Save on commissions charged by 3rd party food order platforms.
  • Maintain control over brand, protect marketing tactics and no restrictions in reaching targetted market.
  • Provide enhanced and seamless ordering experience on official website.
  • Full access and ownership of customer data.
  • Enhance branding and develop customer positive impressions.
  • No impediment to launch promotional campaign on any platforms.
  • Develop business resilience and agility instead of depending on 3rd party ordering platforms and bound by their terms and regulations which includes ownership of customer data, commission hikes and unilateral termination of services.




BASIC PLAN



ALL THE FEATURES AND A LOT MORE FOR ONLY RM300/MONTH OR RM10/DAY



Website Ordering Widget



Facebook Ordering App



Mobile Ordering



Real-time Ordering



Table Reservations Widget



Order Ahead for Reservations



Pictures in Menu



Order for Later



Detailed Reports



Run Promo or Coupon Deal



Dine-in QR Code



Direct E-Mailing Campaign



Optional Add-on Features



Online Payment Service (USD29/mth)



Advance Promo Marketing (USD19/mth)



Sales Optimised Website (USD9/mth)



Branded Mobile Apps (USD59/mth)



mICASA ALL SUITE HOTEL f&B digital adoption



  • Online Menu with food images and price
  • Food description
  • Selection of order quantity and price auto-calculation
  • Order cart
  • Discount enabled
  • Takeaway, delivery and dine-in options
  • Mode of payment options
  • Contact details capture
  • Special instructions box
  • Terms of use and Privacy Policy
  • Master order report
  • QR link for offline marketing and marketing analytics
  • Multi-channel cross marketing in social media platforms and F&B marketing channels

CLICK FOR DEMO



The federal kuala lumpur's F&B digital adoption



  • Online Menu with food images and price
  • Food description
  • Selection of order quantity and price auto-calculation
  • Order cart
  • Discount enabled
  • Takeaway, delivery and dine-in options
  • Mode of payment options
  • Contact details capture
  • Special instructions box
  • Terms of use and Privacy Policy
  • Master order report
  • QR link for offline marketing and marketing analytics
  • Multi-channel cross marketing in social media platforms and F&B marketing channels

Additional features

  • Auto-track promotion redemption - Free delivery offer within set distance, Discount off 1st Order etc
  • Order ahead capability
  • Table reservations
  • Auto-calculate set delivery charges based on address
  • Pick-up/delivery time table
  • Multiple language translation for user's selection

CLICK FOR DEMO



THE BRANDS WE WORK FOR




















DISCOVERY HOTEL INDUSTRY CONSULTANCY (2986515-M)
48B, Jalan Mamanda 9, Ampang, 68000, Selangor, MALAYSIA
Tel: 603-42533688
Email: enquiry@HotelIndustryConsultancy.com
Hotline: +6016-632 1188